Deploy AI agents that understand your business, handle conversations, use your knowledge, and execute workflows across the channels your customers already use.
BotNesia is an AI Workforce platform for businesses and companies. It lets your team deploy and manage specialized AI agents — and the workflows around them — to support day-to-day business operations from one workspace.
BotNesia is intended for businesses and organizations, not for personal consumer use. You need a BotNesia account to access your workspace and dashboard (sign in with Google, enterprise SSO, or email). This homepage is public and explains what the product does.
Core business agents (8). Inventory and Procurement are separate agents. A Supervisor orchestration layer coordinates them.
Qualify leads and support follow-up in sales conversations.
Core agentAnswer customer questions grounded in your own knowledge base.
Core agentTrack stock, availability, and movement across your products.
Core agentTrack financial metrics and support routine reporting.
Core agentTurn business data into summaries, reports, and insights.
Core agentCoordinate recurring operational tasks and internal processes.
Core agentSupport suppliers, purchasing, and supply workflows.
Core agentDraft and support campaign and content tasks using your context.
Core agentGoogle Sign-In is used only to authenticate your identity. When you continue with Google, we receive basic Google profile information limited to the scopes you approve (openid, email, profile): your name, email address, Google account identifier, and basic profile information. We use it only to sign you in, create or link your BotNesia account, and give you access to the workspace you are authorized to use.
Growing a business shouldn't mean drowning in repetitive conversations. Here's what changes.
Supervisor is not a business agent. It routes each request to the right core agent, manages handoffs between agents, resolves conflicting evidence, transfers only the minimum required context, and escalates to a human when needed. It never grants privileges, never takes over authorization, and never runs a tool without a capability/policy grant.
Routing · Handoff · Conflict handling · Minimal-context transfer · Escalation.
Orchestration layerOptional / future templates (not part of the 8 core business agents): HR — people operations, internal policies, and documentation.
A guided path from connecting your business to measuring outcomes.
Create your workspace and tell BotNesia about your company.
Bring in your website, documents, and FAQs so agents answer from your content.
Start from agent templates and tailor them to your business functions.
Meet customers on the channels your business already uses.
Add approved workflows and actions with human handoff where needed.
Track conversations, resolution, and costs in one place.
Give agents the context they need from sources you control. Knowledge and document limits depend on your plan.
Add pages from your website so agents can use your public information.
Upload business documents and let agents work from your internal material.
Import frequently asked questions so common answers stay consistent.
Keep product details, policies, and business rules in one place so every agent answers with the same source of truth. Limits follow your plan.
Connect with customers across the channels your business uses. Supported integrations exist for Telegram, WhatsApp, Instagram, Facebook, Website Chat, and Email (Shopee/TikTok in beta). A channel is live only after you connect it and pass provider verification. Availability depends on your plan.
Status: Telegram — live/connected; WhatsApp, Instagram, Facebook, Website Chat, Email — available, requires connection; Shopee, TikTok — beta/partial. "Supported" means the integration exists; it becomes live only after you connect it. Multi-number support depends on your plan.
AI understands intent, retrieves your knowledge, and runs approved workflows — responding or escalating when a human should step in.
Customer request
AI understands intent
Retrieves business knowledge
Uses an approved tool or workflow
Responds or escalates
Records the interaction
Actions run within the permissions and workflows you configure. BotNesia does not perform unrestricted autonomous operations.
Review business health with analysis, prioritized recommendations, and action plans generated from your workspace data.
Add documents and URLs; generate reviewable FAQs and answers before they go live.
Response rate, AI resolution rate, conversation trends, and cost visibility in one view.
Role-based access control, workspace roles, and audit history so the right people have the right access.
BotNesia is built with tenant isolation, role-based access control, quota enforcement, webhook signature verification, and SSRF protections. Security is continuously assessed — like any system, it carries residual risk, and we avoid absolute claims.
Workspaces are isolated so one organization cannot read or write another's data.
Role-based permissions control what each team member can access and change.
Plan limits are enforced consistently across APIs and workflows.
Inbound provider callbacks are validated with signature verification.
Outbound requests are validated against private and internal network targets, with controls on redirects.
All prices are in Indonesian Rupiah (IDR). Upgrade or change plans at any time. Multi-currency support is planned.
For trying BotNesia
For small teams getting started
For businesses ready to scale
For growing teams and higher volume
For large-scale operations
No. BotNesia is an AI workforce platform: specialized agents, business knowledge, channels, workflows, tools, analytics, and team controls in one place.
BotNesia is designed around your business knowledge, your channels, and your operational workflows — with team access, quotas, and analytics built in.
Supported integrations you connect per workspace: Telegram (live), WhatsApp, Instagram, Facebook, Website Chat, and Email. "Available" means the integration exists and is ready to connect; a channel is only live once you connect it (and pass provider verification). Shopee and TikTok are in beta/partial. Multi-number support depends on your plan.
Setup is guided: connect your business, add knowledge, deploy agents, and connect channels. Advanced configuration is available when you need it.
Plans are billed in Indonesian Rupiah (IDR) with a free plan to start. You can change plans at any time. Multi-currency support is planned.
Yes. BotNesia is multi-tenant with tenant isolation, role-based access control, and quota enforcement.
Start with the Free plan, then upgrade when you need more capacity.
Email us at [email protected] for plans, onboarding, billing, and support. We respond during business hours.
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